ABOUT LEAP TRAINING

PURPOSE STATEMENT
LEAP Training facilitates professional, excellent and interactive skills development programmes
as well as professional, business and personal COACHING

ORGANISATIONAL CHARACTER
The following values and objectives guide our behaviour and actions:

• Professionalism
• Honesty and respect
• Sound human relationships
• Transparency and trust
• Commitment
• Successful skills development
• Customer satisfaction
• Individual attention

COURSES:

LEAP is a training provider specializing in the following areas of expertise:
1. LEAP into Leadership                                         9. Coaching & Mentoring
2. Feminine Leadership                                         10. Complaints Management    
3. Time Management Skills                                   11. Absenteeism in the Workplace
4. Customer Service Skills                                     12. Protocol & Etiquette
5. Presentation/Communication Skills                13. Conflict Management
6. Telephonic Etiquette Skills                                14. Team Building
7. PA-Secretarial Skills/Front Line Executive      15. Wellness@Work
8. Delegation Skills                                                 16. Assertive/Confident/Successful

LEAP OFFERS:
• Differentiated people development skills programmes
• Customized courses to suit company and industry related needs of customers
• Interactive interventions (Limited one-way lectures. Interactive participation)
• Applicable international and South African case studies and thoroughly researched material
• Various tools to assist delegates to implement newly developed skills and knowledge
By building the capacity of people and organisations through developing performance, we enhance the economic sustainability of our customers

SERVICES SETA ACCREDITATION
LEAP Training is accredited as a service provider with the Services SETA: NR 3851.



COMENSA MEMBERSHIP
LEAP Training is a registered member of COMENSA.