OTHER PROGRAMMES - Leap Training

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OTHER PROGRAMMES



DELEGATION SKILLS

This course focuses on empowering staff to be more successful regarding:
- Increase ownership & involvement
- Responsibilities & activities
- Feedback loop
- Time line

COURSE CURRICULUM (Comprehensive Curriculum available on request)
IN ADDITION:
• Specific needs & requests from delegates attending the course will be addressed during the workshop
• This programme is delivered in a 1 day practical application with involved participation as a fixed feature
The content & duration of this course can be customized to suit specific needs of customers


BE ASSERTIVE, CONFIDENT AND SUCCESSFUL

This “Be Assertive, Confident and Successful” Skills programme will develop an individual’s confidence & skills to empower people effectively, which will lead to increased personal & organizational productivity

IN ADDITION:
• Specific needs & requests from delegates attending the course will be addressed during the workshop
• This programme is delivered in a 1 day practical application with involved participation as a fixed feature
The content & duration of this course can be customized to suit specific needs of customers
COURSE CURRICULUM (Comprehensive Curriculum available on request)


COMPLAINTS MANAGEMENT

This Complaint Management programme takes an innovative look at how to equip professional, solution focused managers with advanced interpersonal & communication skills

IN ADDITION:
• Specific needs & requests from delegates attending the course will be addressed during the workshop
• This programme is delivered in a 1-3 day practical application with involved participation as a fixed feature
The content & duration of this course can be customized to suit specific needs of customers
COURSE CURRICULUM (Comprehensive Curriculum available on request)


ABSENTEEISM AT WORK

This Absenteeism @ Work Skills programme will develop an individual’s confidence & skills to empower people effectively, which will lead to increased personal & organizational productivity

IN ADDITION:
• Specific needs & requests from delegates attending the course will be addressed during the workshop
• This programme is delivered in a 1 day practical application with involved participation as a fixed feature
The content & duration of this course can be customized to suit specific needs of customers
COURSE CURRICULUM (Comprehensive Curriculum available on request)


PROTOCOL & OFFICE ETIQUETTE SKILLS

A training programme for company professionals & protocol officers regarding business etiquette for the office

IN ADDITION:
• Specific needs & requests from delegates attending the course will be addressed during the workshop
• This programme is delivered in a 1 day practical application with involved participation as a fixed feature
The content & duration of this course can be customized to suit specific needs of customers


CONFLICT RESOLUTION MANAGEMENT

This Conflict Resolution Management programme takes an innovative look at how to equip professional, solution focused managers with advanced interpersonal & communication skills to understand and manage conflict

IN ADDITION:
• Specific needs & requests from delegates attending the course will be addressed during the workshop
• This programme is delivered in a 1 day practical application with involved participation as a fixed feature
The content & duration of this course can be customized to suit specific needs of customers
COURSE CURRICULUM (Comprehensive Curriculum available on request)


TEAM BUILDING

This Team Building programme takes an innovative look at how to build a group into a team, showing the members of a team that it is beneficial to them & their organisation to build a formidable team spirit

IN ADDITION:

• Specific needs & requests from delegates attending the course will be addressed during the workshop
• This programme is delivered in a 1 day practical application with involved participation as a fixed feature
The content & duration of this course can be customized to suit specific needs of customers
COURSE CURRICULUM (Comprehensive Curriculum available on request)

 
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