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ABOUT LEAP TRAINING
PURPOSE STATEMENT
LEAP Training facilitates professional, excellent and interactive skills development programmes
as well as professional, business and personal COACHING
ORGANISATIONAL CHARACTER
The following values and objectives guide our behaviour and actions:
• Professionalism
• Honesty and respect
• Sound human relationships
• Transparency and trust
• Commitment
• Successful skills development
• Customer satisfaction
• Individual attention
COURSES:
1. LEAP into Leadership
2. Feminine Leadership
3. Time Management Skills
4. Customer Service Skills
5. Presentation/Communication Skills
6. Telephonic Etiquette Skills
7. PA-
8. Delegation Skills
9. Coaching & Mentoring
10. Complaints Management
11. Absenteeism in the Workplace
12. Protocol & Etiquette
13. Conflict Management
14. Team Building
15. Wellness@Work
16. Assertive/Confident/Successful
LEAP OFFERS:
• Differentiated people development skills programmes
• Customized courses to suit company and industry related needs of customers
• Interactive interventions (Limited one-
• Applicable international and South African case studies and thoroughly researched material
• Various tools to assist delegates to implement newly developed skills and knowledge
By building the capacity of people and organisations through developing performance, we enhance the economic sustainability of our customers
SERVICES SETA ACCREDITATION
LEAP Training is accredited as a service provider with the Services SETA: NR 3851.
COMENSA MEMBERSHIP
LEAP Training is a registered member of COMENSA.